1. Introduction
Effective Date: January 1, 2025
At UrSpaces.com, your privacy is our priority. This Privacy Policy describes how we collect, use, store, and protect your personal information. By accessing or using our website, you agree to the practices described in this policy.
2. Data Collected
We collect different types of information, including:
User-Provided Personal Information
- Full name, address, phone number, and email when creating an account or making a purchase.
- Payment data, such as credit card numbers, are securely processed by third-party providers (we do not store these details).
Browsing Information
- IP address, browser type, operating system, and browsing history on our site, collected automatically to enhance your experience.
Google Analytics
- We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.
Further, We do not sell or rent your personal data to third parties. However, we may share data in the following situations:
- With Service Providers: Companies that assist in payment processing, logistics, and order fulfillment.
- When Required by Law: To comply with legal obligations, court orders, or requests from competent authorities.
- In Business Transactions: In cases of mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Data Protection Measures
We implement technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.
- Encryption: SSL encryption secures data transmission between your browser and our site.
- Restricted Access: Only authorized employees have access to personal information.
Despite these efforts, no electronic transmission or storage is completely secure. We cannot guarantee 100% security.
9. Your Data Rights
General Rights
You can request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
Compliance with GDPR and CCPA
If you reside in the European Union or California, we comply with GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).
- You have the right to know how your data is used, request access or deletion, and opt out of the sale of personal information.
10. Third Party Websites
UrSpaces may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by UrSpaces, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. UrSpaces bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to UrSpaces, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
12. Updates to This Privacy Policy
We may update this policy periodically. Changes will take effect once posted on the site. We recommend reviewing this page regularly to stay informed.